How Do AI Answer Engines Talk About Your Brand?

We measure how ChatGPT, Perplexity, and Google AI Overviews answer your buyers' questions about your brand — then deliver evidence, accuracy flags, and a prioritized fix list.

Self-serve diagnostic. Automated delivery. No citation guarantees. 5–7 business days.

The Answer Layer Matters

68%

of US Google searches ended without a click (Jan–Apr 2026)

Source: SparkToro
45%

of consumers used AI tools for local business recommendations (US panel, Mar 2026)

Source: BrightLocal (US)
60%

CTR drop when AI Overviews appear in search results

Source: SparkToro

Buyers research inside ChatGPT, Perplexity, and other AI answer engines before — or instead of — clicking through to websites. If your brand isn't named or cited correctly, you never enter the consideration set.

Would ChatGPT Recommend Your Competitors Instead of You?

B2B & Export Brands

Your SEO metrics look fine. Your organic traffic is stable. But when a buyer asks ChatGPT for SaaS solutions in your category, does your brand appear? Or do competitors dominate the answer?

Local Premium Services

You have great Google reviews. But when someone asks Perplexity or Google AI for "best dental clinic in Tallinn," are you mentioned? Or are you invisible in the answer layer?

Classic SEO audits measure rankings and traffic. CiteSense measures what answer engines actually say about you on the questions your buyers ask.

What You Get: The CiteSense AI Visibility Audit

📋

Prompt Workshop

We work with you to define 8–15 buyer questions and 3–5 competitors — or propose them based on your category.

🔍

Multi-Engine Sweep

We test ChatGPT, Perplexity, Google AI Overviews (and others as capacity allows) with clean sessions and dated runs.

📸

Evidence Pack

Screenshots and verbatim excerpts showing presence, citations, competitor mentions, and accuracy flags for each prompt × engine.

⚙️

Technical Readiness

Check of AI crawler access, schema markup, llms.txt, and key-page crawlability — not a full SEO audit.

✍️

Citability Spot-Check

Assessment of 3–5 priority URLs for answer-first openings, extractable content, and FAQ/evidence quality.

✅

Prioritized Fix List

8–12 sequenced actions: brand safety first, then high-intent citation gaps, then technical/content improvements.

💬

Video Walkthrough

Optional bot-recorded walkthrough video explaining the findings, evidence, and recommended next steps — delivered with your report.

⚠️

Clear Disclaimer

Baseline sample only. Engines vary. No ranking or citation guarantees — honest limits stated upfront.

What We Measure

Presence

Is your brand named in the answer? Partially mentioned? Completely absent?

Citations

Does the engine cite your domain/URL? Brand name only vs. full citation with link?

Competitors

Which competitors appear instead of or alongside your brand? Where do they dominate?

Accuracy

Wrong pricing, outdated features, harmful claims, or brand confusion — flagged and prioritized.

Technical Readiness

AI crawler access (robots.txt), schema markup presence, llms.txt, key-page crawlability.

Citability

Are your priority pages structured for extraction? Answer-first openings, clear chunks, FAQ format?

We don't create vanity composite scores. Every finding is backed by dated evidence with screenshots or verbatim excerpts.

Not Another SEO Audit. Not a DIY Dashboard.

Classic SEO Audit

  • Rankings and traffic first
  • Technical backlog focus
  • Assumes clicks still happen

CiteSense Audit

  • Evidence on buyer questions
  • Judgment + prioritized plan
  • PDF report emailed (optional bot video)
  • Shareable report + fixes

DIY AEO Tools

  • Dashboard scores/alerts
  • Self-service monitoring
  • No interpretation or plan

Free checkers and SaaS monitors give you scores. We give you evidence, context, and a sequenced action plan with human judgment.

Scope & Exclusions

✅ Included

  • 8–15 buyer questions tested
  • ChatGPT, Perplexity, Google AI Overviews (+ others as capacity allows)
  • Evidence pack with screenshots/excerpts
  • Technical readiness check
  • Citability spot-check (3–5 URLs)
  • 8–12 prioritized fixes
  • Optional bot-recorded walkthrough video
  • English-language prompts
  • 5–7 business days delivery

❌ Not Included

  • Ongoing monitoring subscription
  • Content writing or CMS publishing
  • Full technical SEO or backlink audit
  • Guaranteed citations or traffic lift
  • Multilingual prompt sets (beyond English)
  • Implementation of fixes (available as upsell)
  • Schema or llms.txt setup

Pricing

Founding Pilot
€250–€390 Limited availability

Same Core Method:

  • Full audit deliverables
  • Case-study rights required
  • First 2–3 clients only
Apply for Pilot

Payment: Self-serve diagnostic. Payment required before audit starts. EU invoice available for B2B clients.

Delivery: Automated pipeline. PDF report + video walkthrough emailed in 5–7 business days.

Disclaimer: Baseline sample. Engines vary. No ranking or citation guarantees.

Our Methodology

How We Run the Audit

1

Prompt Workshop

We start with your domain, target buyer questions (8–15), and key competitors (3–5). You can provide these or we'll propose them based on your category and market.

2

Multi-Engine Testing

We test each prompt across ChatGPT, Perplexity, and Google AI Overviews (plus others as capacity allows). Each run is conducted in a clean, logged-out session with date and context documented.

3

Evidence Collection

For each prompt × engine, we capture: Is your brand mentioned? Is your domain cited? Which competitors appear? Any inaccurate claims? All evidence is screenshot or verbatim excerpt.

4

Technical Check

We review AI crawler access (robots.txt), schema markup presence, llms.txt file, and key-page crawlability — the technical foundations that gate retrieval.

5

Prioritized Action Plan

We deliver 8–12 sequenced fixes: brand-safety issues first, then high-intent citation gaps, then technical/content improvements. Each action includes effort estimate and likely impact.

6

Walkthrough Video

Optional bot-recorded walkthrough video of evidence, findings, and recommended next steps — delivered via email with your report.

Quality Principles

  • Evidence-first: No invented composite scores. Every finding backed by dated evidence.
  • Repeated runs: We prefer multiple runs where feasible — one absence doesn't prove complete invisibility.
  • Brand safety priority: Wrong pricing, outdated features, or harmful claims flagged first.
  • Honest limits: We state what we cannot guarantee. Engines vary. No traffic promises.

Sample Evidence Matrix (Anonymized)

Prompt Engine Brand Presence Citation Competitors Named Accuracy
"Best SaaS for [category]" ChatGPT ✅ Named ❌ No URL Competitor A, B ⚠️ Outdated pricing
"[Brand] vs [Competitor]" Perplexity ✅ Named ✅ Cited with URL Competitor A ✅ Accurate
"How to [solve problem]" Google AI Overviews ❌ Not mentioned ❌ No citation Competitor C, D N/A

This is an illustrative example. Your audit will include real evidence for your brand and questions.

Frequently Asked Questions

Do you guarantee citations or rankings in AI engines?

No. This is a diagnostic baseline sample. Engines vary run-to-run. We show you current state, accuracy gaps, and prioritized fixes to improve readiness — but we do not guarantee placement or traffic lift.

Which AI engines do you test?

Minimum: ChatGPT, Perplexity, and Google AI Overviews. We add Claude, Gemini, Copilot, and others as capacity allows. All engines are documented with date and session context.

How long does it take?

5–7 business days from complete intake and payment. Fully automated delivery — no calls required.

Do you take intro or sales calls?

No. CiteSense is fully self-serve. Complete the intake form, submit payment, and receive your audit via email (PDF report + video walkthrough). No meetings, no scheduling — just async delivery.

What do you need from us?

Your website URL, 8–15 buyer questions (or we'll propose them), and 3–5 competitor names/URLs (or we'll propose them). No calls required — everything is submitted via the intake form.

Is this the same as an SEO audit?

No. Classic SEO audits focus on rankings, backlinks, and traffic. We focus on what answer engines actually say about you on buyer questions. We include technical foundations (crawlability, schema) only where they gate AI retrieval.

Can you test prompts in other languages?

Week-1 scope is English only. Estonian and Russian may be available later — contact us if you need multilingual testing.

Will you implement the fixes?

Not in the core audit SKU. We deliver the diagnostic and prioritized plan via PDF + video. Implementation (schema setup, llms.txt, content restructuring) is available as a separate service — email us for details.

Do you offer ongoing monitoring?

Not yet. The audit is a one-time baseline. Monitoring subscriptions (monthly re-sweeps) will be available later as an upsell.

What if we don't have much content yet?

If your site is very thin or not yet indexed, we'll tell you honestly: "write content first" before an audit makes sense. We don't deliver theatre on empty sites.

Can we use the audit for a case study?

With your permission, yes. Founding pilot clients are asked (but not required) to grant optional case-study rights. Standard audit clients can opt in if they wish.

Built on Evidence & Transparency

🔬 Methodology First

Every finding is backed by dated evidence. No black-box scores. No invented rankings. We show you what we tested, when, and what we found.

🇪🇪 Based in Tallinn, EU

CiteSense is operated from Tallinn, Estonia. EU data handling. Invoice available for B2B clients. Async email support at hello@getcitesense.com.

📊 Sourced Statistics

All external stats cited with links (SparkToro, BrightLocal). We never invent Baltic adoption rates or fake competitor comparisons.

⚖️ Honest Limits

We state what we cannot guarantee upfront. Baseline sample. Engines vary. No traffic promises. If your site isn't ready, we'll tell you.

Start Your AI Visibility Audit

Complete the intake form below. After payment, your audit enters our automated pipeline. Results delivered via email in 5–7 business days.

Select Audit Type

Full multi-engine sweep + evidence pack + prioritized fixes + video walkthrough

First 2-3 clients only. Same deliverables. Case-study rights required.

Your Information

Audit Scope

Additional Information

Invoicing

Consent & Disclaimer

After submitting, you'll be directed to secure payment. Standard audit: €490–€790 (provisional). Founding pilot: €250–€390 (limited).